Frequently Asked Question

What products do you offer?

At Satora Beauty, we offer personal care products designed for hair removal routines.Our collection includes Cyperus Rotundus Oil. Each product is presented according to the information shown on its product page, including relevant details such as ingredients, size, material, intended use, and other available specifications to help customers review the product before placing an order.

How can I place an order?

Simply browse our website, select your desired products, and click “Add to Cart.” Follow the checkout prompts to complete your purchase.

What payment methods do you accept?

We accept payments through American Express, Apple Pay, Diners Club, Discover, Google Pay, JCB, Maestro, Mastercard, PayPal, Shop Pay, UnionPay, and Visa.

How long does shipping take?

Orders are processed within 2–4 business days and delivered within 7–15 business days via DHL Express in the United States, with free shipping on all orders.

Do you offer international shipping?

No, We only ship to United States now.

What happens if my payment is declined?

If your payment is declined or interrupted, your order will not be confirmed. Please ensure your billing details are accurate. You will receive a confirmation email once payment is successfully completed.

What is your return window?

Customers in the United States may return eligible items within 60 days of receiving their order. Products must be unused, undamaged, and in their original packaging with all tags and accessories.

Do you charge restocking fees?

No, Satora Beauty does not charge any restocking fees.

How long do refunds take?

Once your return is received and approved, refunds are processed within 10 business days. Refunds are always issued back to the original payment method used at checkout.